AI interviewer that runs customer research at scale for enterprise brands.
Listen Labs is a San Francisco company that automates customer and market research with AI. Its AI interviewer runs customer interviews over audio or video, writes the survey questions, asks follow-ups, and packages the resulting conversations into reports and slide decks of the kind human market researchers traditionally produce - compressing work that normally costs Fortune 500 buyers weeks and large budgets. Customers include Microsoft, Canva, Anthropic and Sweetgreen. It was co-founded in 2023 by CEO Alfred Wahlforss, a repeat founder, and CTO Florian Jüngermann, a former German national champion in competitive programming, who met while doing master's degrees at Harvard. In January 2026 it raised a $69M Series B led by Ribbit Capital at a $500M valuation. In September 2026 TechCrunch reported that the company had signed and then walked away from a $125M Series C term sheet at a $1.5B valuation that Menlo Ventures was set to lead, with the financing likely collapsing because Salesforce had opened talks to acquire Listen Labs for around $2B - talks that are not finalised and may not produce a deal. The company is one of the leading names in AI-automated customer research, alongside synthetic-response rivals Simile and Aaru and interview-automation rivals Outset and Keplar.
Artificial Intelligence📍 San Francisco, CAFounded 2023
Current Valuation
$500M
as of 2026-01-16
PRIVATE
QL Price
$500M
0% vs last round
QuantLogix's current estimate for Listen Labs, published 2026-09-20 — in line with the last disclosed round of $500M (2026-01-16).
Confidence
low
Basis
round anchored
What backs this price
Last disclosed round
$500M
2026-01-16
weight 0.63
How this price has held up
No round has priced for Listen Labs since QuantLogix began publishing a price for it, so there is nothing to grade yet. The claim above is on the record from 2026-09-20 and will be graded against the next priced round. See the full accuracy record →
Which publicly-traded funds already hold it, what $10,000 buys, and whether any route is open to you.
Cite this price as QuantLogix QL Price, Listen Labs, 2026-09-20 (064e203bc135c0a9).
The id pins this exact claim, so a citation stays checkable after the price moves.
Model estimate for research — not a quote, target price, or investment advice.
IPO Outlookprivate
Is Listen Labs going public?
No. Listen Labs is private and has not filed to go public. There is no S-1 on file.
What is Listen Labs' valuation in 2026?
Listen Labs is valued at $500M as of 01/16/2026, set by its Series B ($69M, Jan 2026). That is the last confirmed mark, not a live price — private shares do not trade continuously.
No. Listen Labs is a private company — its shares are not listed on any exchange and there is no ticker. The routes to exposure are pre-IPO secondary marketplaces and funds (accredited investors), employee tender offers when the company runs one, and public companies with read-through exposure. QuantLogix maps every route it can verify for Listen Labs on its Pre-IPO Access Desk.
Answers are derived from the roster record shown on this page — filing status, last round and confirmed marks. Where the record is silent, the answer says so rather than guessing.
Company Profile
CEO
Alfred Wahlforss
Founded
2023
HQ
San Francisco, CA
Employees
Undisclosed
Total Raised
$100M
Est. Revenue
$30M (2026-09)
Growth
About $30M annualised revenue as of September 2026, roughly 3x competitor Simile, per two people familiar with the companies' financials. Grew annualised revenue 15x in the nine months to the January 2026 Series B and has run more than one million interviews.
Last Round
Series B — $69M (Jan 2026) · Lead: Ribbit Capital
IPO Status
private
Fundraising Status
Series B · $69M · 8 mo ago
privateTotal raised $100M2 disclosed rounds
Series B Impact
Round Size
$69M
Primary financing announced
Post-Money Valuation
$500M
Company-announced mark
Round / Post-Money
13.8%
New capital ÷ post-money
Disclosed Funding
$100M
Cumulative disclosed rounds
Step-up compares disclosed post-money valuations. Round / post-money is a financing-size ratio, not an ownership or dilution estimate.
Growth & Valuation
Capital raised per round
Charts built from publicly disclosed funding rounds and revenue estimates. Approximate, not real-time, not investment advice.
Funding History
Round
Amount
Date
Lead Investor
Post-Money
Series C (SIGNED THEN ABANDONED - never closed)
$125M
Sep 2026
Menlo Ventures (set to lead)
—
Series B
$69M
Jan 2026
Ribbit Capital
$500M
Vertical Intelligence — AI / ML
No verified Hugging Face organization found for Listen Labs — no attributable open-model footprint. Closed-weights labs are common; this is a distribution signal, not a capability judgment.
Checked huggingface.co as of 2026-09-19. Re-checked weekly.
Talent Signal
Hiring trend
▲ Hiring uptrend
+13% vs 2026-08
Open roles
34
via ashby
Product-build share
0%
engineering, research, product, design
Trajectory
expanding
go-to-market push — Only 0% of open roles build product — hiring is concentrated in sales/marketing/ops (14 of 34 open roles are sales).
No tracked executive churn; open roles trending up.
Open roles by month
Open roles by function
■ product-building ■ go-to-market / G&A
Member of Technical Staff, ProductInsights StrategistGrowthInsights StrategistBusiness Development RepresentativeEngagement Manager
Counted from Listen Labs's live job board as of 2026-09-14; role functions classified from posting titles. Open-role counts are an activity signal, not headcount. Refreshed monthly.
Founders & Key People
Alfred WahlforssFlorian Jüngermann
Investors
Ribbit Capital · Sequoia Capital · Conviction · Pear VC · Evantic
Products
AI interviewer - conducts customer interviews over audio or video, asking follow-up questions the way a human researcher would
Survey design - the AI develops the survey questions as well as running them
Automated analysis and deliverables - conversations are synthesised into reports and PowerPoint presentations comparable to those a human market-research agency produces
AICustomer ResearchMarket ResearchAcquisition TalksForbes AI 50
Private-company numbers are not real-time. Reflects publicly disclosed valuations from press releases, news reports, and tender offers as of 2026-01-16. Refreshed quarterly.