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Intercom

AI-first customer service platform with chatbot (Fin), help desk, and agent-assist tools.
Intercom pivoted hard into AI customer service with Fin, a GPT-powered chatbot that resolves customer inquiries autonomously. The Irish-founded, SF-headquartered company has been profitable and self-sustaining since its 2018 Series D, with $419M in 2026 revenue and growing AI agent ARR.
AI 📍 San Francisco, CA Founded 2011
Current Valuation
$1.3B
as of 2024-Q1
UNICORN

QL Price

$3.4B
+162% vs last round
QuantLogix's current estimate for Intercom, published 2026-09-11 — above the last disclosed round of $1.3B (2024-Q1).
Confidence
medium
Basis
comps led
What backs this price
Last disclosed round $1.3B 2024-Q1 weight 0.18
Public-company comparables $5.6B 2026-Q1 weight 0.18
This price sits more than 100% away from the last disclosed round. Past a 2× repricing off a single secondary print, the likeliest explanation is that the print and the round describe different share classes rather than a genuine move. It is published and graded like every other price, but treat it with more care.
How this price has held up
No round has priced for Intercom since QuantLogix began publishing a price for it, so there is nothing to grade yet. The claim above is on the record from 2026-09-11 and will be graded against the next priced round. See the full accuracy record →
How to actually get exposure to Intercom →
Which publicly-traded funds already hold it, what $10,000 buys, and whether any route is open to you.
Cite this price as QuantLogix QL Price, Intercom, 2026-09-11 (894e8bc2943697d4). The id pins this exact claim, so a citation stays checkable after the price moves. Model estimate for research — not a quote, target price, or investment advice.

IPO Outlookprivate

Is Intercom going public?
No. Intercom is private and has not filed to go public. There is no S-1 on file.
What is Intercom's valuation in 2026?
Intercom is valued at $1.3B as of 2024-Q1, set by its Series D ($125M, Mar 2018). That is the last confirmed mark, not a live price — private shares do not trade continuously.
Has Intercom filed an S-1?
No public S-1 is on file for Intercom.
Who are Intercom's investors?
Intercom's investors include Kleiner Perkins, GV, Iconiq Capital, Bessemer Venture Partners, Social Capital.
Answers are derived from the roster record shown on this page — filing status, last round and confirmed marks. Where the record is silent, the answer says so rather than guessing.

Company Profile

CEO
Eoghan McCabe
Founded
2011
HQ
San Francisco, CA
Employees
~900
Total Raised
$240.8M
Est. Revenue
$419M (2026-Q1)
Last Round
Series D — $125M (Mar 2018) · Lead: Kleiner Perkins
IPO Status
private

Fundraising Status

Series D · $125M · 8y 6mo ago
privateTotal raised $240.8M

Latest Funding Round

RoundAmountDateLead InvestorPost-Money
Series D$125MMar 2018Kleiner Perkins

Vertical Intelligence — AI / ML

Open models
0
Downloads (30d)
0
across all models
Followers
3
Attributed to Hugging Face organization "Intercom" as of 2026-09-03. Open-weights footprint only — closed-model usage is not publicly measurable. Verify on Hugging Face ↗

Talent Signal

Hiring trend
Hiring downtrend
10% of roles posted in last 30d
Open roles
118
via greenhouse
Product-build share
51%
engineering, research, product, design
Trajectory
tightening
product-led hiring — 51% of open roles build product; the rest are go-to-market and G&A.
Open roles trending down; no tracked executive churn.
Open roles by month
Open roles by month118Aug '26
Open roles by function
Open roles by functionSales & GTM39Engineering36Other8Research8Design7Marketing7Security4Product4Ops & People2
product-building   go-to-market / G&A
AI Design LeaderAI Infrastructure EngineerAI Infrastructure EngineerAI Infrastructure EngineerApplication Security EngineerApplication Security Engineer
Counted from Intercom's live job board as of 2026-08-17; role functions classified from posting titles. Open-role counts are an activity signal, not headcount. Refreshed monthly.

Founders & Key People

Eoghan McCabeDes TraynorDavid BarrettCiaran Lee

Investors

Kleiner Perkins · GV · Iconiq Capital · Bessemer Venture Partners · Social Capital

Products

  • Fin AI Agent
  • Help Desk
  • Inbox
  • Messenger
  • Outbound campaigns

Competitors

Zendesk · Salesforce Service Cloud · Front · Decagon · Sierra AI
b2baicustomer supportsaas
Private-company numbers are not real-time. Reflects publicly disclosed valuations from press releases, news reports, and tender offers as of 2024-Q1. Refreshed quarterly.