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Gorgias

AI-powered help desk and customer support platform purpose-built for Shopify merchants.
Gorgias is a help desk built specifically for ecommerce — deeply integrated with Shopify, BigCommerce, and Magento so support agents can see order, refund, and customer-lifetime-value context in every conversation. AI Agent (launched 2024) auto-resolves common tickets. Estimated ~$69M ARR in 2024, up 34% YoY, with a ~$530M valuation following the Series C-1.
SaaS 📍 San Francisco, USA Founded 2015
Current Valuation
$530M
as of 2024-Q1
PRIVATE

QL Price

$438.37M
-17% vs last round
QuantLogix's current estimate for Gorgias, published 2026-10-07 — below the last disclosed round of $530M (2024-Q1).
Confidence
high
Basis
blended
What backs this price
Last disclosed round $530M 2024-Q1 weight 0.17
Secondary market print $424.53M 2026-06-27 weight 0.54
Public-company comparables $274.62M 2024-Q4 weight 0.05
How this price has held up
No round has priced for Gorgias since QuantLogix began publishing a price for it, so there is nothing to grade yet. The claim above is on the record from 2026-10-07 and will be graded against the next priced round. See the full accuracy record →
How to actually get exposure to Gorgias →
Which publicly-traded funds already hold it, what $10,000 buys, and whether any route is open to you.
Cite this price as QuantLogix QL Price, Gorgias, 2026-10-07 (4744cd5724dff2c1). The id pins this exact claim, so a citation stays checkable after the price moves. Model estimate for research — not a quote, target price, or investment advice.

IPO Outlookprivate

Is Gorgias going public?
No. Gorgias is private and has not filed to go public. There is no S-1 on file.
What is Gorgias' valuation in 2026?
Gorgias is valued at $530M as of 2024-Q1, set by its Series C-1 ($29M, Feb 2024). That is the last confirmed mark, not a live price — private shares do not trade continuously.
Has Gorgias filed an S-1?
No public S-1 is on file for Gorgias.
Who are Gorgias' investors?
Gorgias' investors include Sapphire Ventures, Alven Capital, Amplify Partners, Initialized Capital, CRV, Shopify.
How much has Gorgias raised?
Gorgias has raised $42.4M in total, most recently a Series C-1 of $29M in Feb 2024.
Is Gorgias publicly traded — can you buy Gorgias stock?
No. Gorgias is a private company — its shares are not listed on any exchange and there is no ticker. The routes to exposure are pre-IPO secondary marketplaces and funds (accredited investors), employee tender offers when the company runs one, and public companies with read-through exposure. QuantLogix maps every route it can verify for Gorgias on its Pre-IPO Access Desk.
How to actually get exposure to Gorgias →
Answers are derived from the roster record shown on this page — filing status, last round and confirmed marks. Where the record is silent, the answer says so rather than guessing.

Company Profile

CEO
Romain Lapeyre
Founded
2015
HQ
San Francisco, USA
Employees
~400
Total Raised
$42.4M
Est. Revenue
$69M (2024-Q4)
Growth
~34% YoY
Last Round
Series C-1 — $29M (Feb 2024)
IPO Status
private

Fundraising Status

Series C-1 · $29M · 2y 8mo ago
privateTotal raised $42.4M

Secondary Market

Implied price / share
$63.2
Last round price / share
$78.88
vs last round
-19.9%
Last round price vs secondary price
Last round vs current secondary price per share$78.88Last round$63.20Current
Secondary price return by period
Secondary market period returns3-month0.0%6-month+6.9%1-year-2.5%All-time-25.6%
Implied per-share price from private secondary transactions, as of Jun 2026. This is a point estimate, not a quote — the feed carries no bid, ask or spread, and a secondary print is evidence of what someone paid on that date rather than a live market. Compare across every tracked name →

Latest Funding Round

RoundAmountDateLead InvestorPost-Money
Series C-1$29MFeb 2024——

Talent Signal

Hiring trend
▼ Hiring downtrend
-11% vs 2026-08
Open roles
17
via ashby
Product-build share
24%
engineering, research, product, design
Trajectory
tightening
go-to-market push — Only 24% of open roles build product — hiring is concentrated in sales/marketing/ops (7 of 17 open roles are sales).
Open roles trending down; no tracked executive churn.
Open roles by month
Open roles by month19Aug '2617Sep '26
Open roles by function
Open roles by functionSales & GTM7Other4Engineering2Marketing2Security1Data & ML1
■ product-building   ■ go-to-market / G&A
FullStack EngineerSoftware Engineer - Internal AI PlatformSenior SRE Engineer - SecurityMachine Learning EngineerSenior Customer Success Manager - EnterpriseCustomer Success Manager - Commercial
Counted from Gorgias's live job board as of 2026-09-14; role functions classified from posting titles. Open-role counts are an activity signal, not headcount. Refreshed monthly.

Founders & Key People

Romain LapeyreAlex Plugaru

Investors

Sapphire Ventures · Alven Capital · Amplify Partners · Initialized Capital · CRV · Shopify

Products

  • Gorgias Helpdesk
  • Gorgias Automate
  • Gorgias AI Agent
  • Voice & SMS support

Competitors

Zendesk · Intercom · Freshdesk · Reamaze · Kustomer
ecommerceb2bsaascustomer-supportshopifyai
Private-company numbers are not real-time. Reflects publicly disclosed valuations from press releases, news reports, and tender offers as of 2024-Q1. Refreshed quarterly.