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Gorgias

AI-powered help desk and customer support platform purpose-built for Shopify merchants.
SaaS 📍 San Francisco, USA Founded 2015
Current Valuation
$530M
as of 2024-Q1
PRIVATE

IPO Outlookprivate

Is Gorgias going public?
No. Gorgias is private and has not filed to go public. There is no S-1 on file.
What is Gorgias' valuation in 2026?
Gorgias is valued at $530M as of 2024-Q1, set by its Series C-1 ($29M, Feb 2024). That is the last confirmed mark, not a live price — private shares do not trade continuously.
Has Gorgias filed an S-1?
No public S-1 is on file for Gorgias.
Who are Gorgias' investors?
Gorgias' investors include Sapphire Ventures, Alven Capital, Amplify Partners, Initialized Capital, CRV, Shopify.
Answers are derived from the roster record shown on this page — filing status, last round and confirmed marks. Where the record is silent, the answer says so rather than guessing.
Gorgias is a help desk built specifically for ecommerce — deeply integrated with Shopify, BigCommerce, and Magento so support agents can see order, refund, and customer-lifetime-value context in every conversation. AI Agent (launched 2024) auto-resolves common tickets. Estimated ~$69M ARR in 2024, up 34% YoY, with a ~$530M valuation following the Series C-1.

Company Profile

CEO
Romain Lapeyre
Founded
2015
HQ
San Francisco, USA
Employees
~400
Total Raised
$42.4M
Est. Revenue
$69M (2024-Q4)
Growth
~34% YoY
Last Round
Series C-1 — $29M (Feb 2024)
IPO Status
private

Fundraising Status

Series C-1 · $29M · 2y 6mo ago
privateTotal raised $42.4M

Secondary Market

Implied price / share
$63.2
Last round price / share
$78.88
vs last round
-19.9%
Last round price vs secondary price
Last round vs current secondary price per share$78.88Last round$63.20Current
Secondary price return by period
Secondary market period returns3-month0.0%6-month+6.9%1-year-2.5%All-time-25.6%
Implied per-share price from private secondary transactions, as of Jun 2026. This is a point estimate, not a quote — the feed carries no bid, ask or spread, and a secondary print is evidence of what someone paid on that date rather than a live market. Compare across every tracked name →

Latest Funding Round

RoundAmountDateLead InvestorPost-Money
Series C-1$29MFeb 2024

Talent Signal

Hiring trend
First snapshot
trend accrues with monthly sweeps
Open roles
19
via ashby
Product-build share
37%
engineering, research, product, design
Trajectory
steady
balanced build + GTM — 37% builders vs 63% go-to-market/G&A — scaling both sides.
Actively hiring with no tracked executive churn.
Open roles by month
Open roles by month19Aug '26
Open roles by function
Open roles by functionSales & GTM10Data & ML4Engineering2Marketing1Other1Security1
product-building   go-to-market / G&A
FullStack EngineerPrincipal AI EngineerPrincipal AI EngineerPrincipal AI EngineerSoftware Engineer - Internal AI PlatformSenior SRE Engineer - Security
Counted from Gorgias's live job board as of 2026-08-17; role functions classified from posting titles. Open-role counts are an activity signal, not headcount. Refreshed monthly.

Founders & Key People

Romain LapeyreAlex Plugaru

Investors

Sapphire Ventures · Alven Capital · Amplify Partners · Initialized Capital · CRV · Shopify

Products

  • Gorgias Helpdesk
  • Gorgias Automate
  • Gorgias AI Agent
  • Voice & SMS support

Competitors

Zendesk · Intercom · Freshdesk · Reamaze · Kustomer
ecommerceb2bsaascustomer-supportshopifyai
Private-company numbers are not real-time. Reflects publicly disclosed valuations from press releases, news reports, and tender offers as of 2024-Q1. Refreshed quarterly.