Front

Shared inbox platform for high-volume customer email collaboration across support, sales, and ops teams.

B2B SaaS 📍 San Francisco, USA Founded 2013

Current Valuation

$1.7B

as of 2022-Q1

UNICORN

Front turns shared inboxes (sales@, support@, ops@) into a real collaboration surface, blending email, chat, SMS, and Slack threads with assignment, internal comments, and SLAs. Reached $100M ARR in August 2025 according to Sacra. Last priced at $1.7B in early 2022; AI layer added on top of the shared-inbox core to compete with Intercom's Fin and Zendesk AI.

Company Profile

CEO

Mathilde Collin

Founded

2013

San Francisco, USA

Employees

~500

Total Raised

$204M

Est. Revenue

$100M (2025-Q3)

Growth

~18% YoY

Last Round

Series D — $65M (Jan 2022) · Lead: Salesforce Ventures

IPO Status

private

Founders & Key People

Mathilde CollinLaurent Perrin

Investors

Salesforce Ventures · Sequoia Capital · Sequoia Capital Global Equities · Stewart Butterfield · Eric Yuan · Anthony Wood

Products

Front (shared inbox)
Front AI
Help center
Live chat
Front Mobile

Competitors

Zendesk · Intercom · Help Scout · Missive · Hiver

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