Decagon
Generative AI agents for enterprise customer support automation.
Technology
📍 San Francisco, CA
Founded 2023
Current Valuation
$4.5B
as of 2026-Q2
UNICORN
Decagon develops generative AI agents designed to handle complex customer support interactions for large brands. The platform automates chat and voice workflows, allowing enterprises to scale their support operations while maintaining high quality and lowering costs.
Company Profile
Last Round
Series D — $250M (May 2026) · Lead: Coatue Management
Fundraising Status
Series D · $250M · 2 mo ago
privateTotal raised $481M
Latest Funding Round
| Round | Amount | Date | Lead Investor | Post-Money |
|---|
| Series D | $250M | May 2026 | Coatue Management | — |
Founders & Key People
Jesse ZhangAshwin Sreenivas
Investors
Coatue Management · Index Ventures · a16z · Accel · Bain Capital Ventures · Bond · Elad Gil
Products
- AI Agent for support
- Voice Agents
- Agent Operator
Competitors
Sierra · Cognigy · Ada · Intercom Fin
AI AgentsCustomer SupportGenerative AIEnterprise Software
Private-company numbers are not real-time. Reflects publicly disclosed valuations from press releases, news reports, and tender offers as of 2026-Q2. Refreshed quarterly.