←Back to list

Pylon

AI-native B2B customer support platform unifying Slack, email, and ticketing for technical accounts
SaaS 📍 San Francisco, CA Founded 2022
Current Valuation
Private
as of 2025-Q3
PRIVATE

IPO Outlookprivate

Is Pylon going public?
No. Pylon is private and has not filed to go public. There is no S-1 on file.
What is Pylon's valuation in 2026?
No confirmed valuation is on record for Pylon. The roster shows funding and investors where they are public; it does not estimate a mark.
Has Pylon filed an S-1?
No public S-1 is on file for Pylon.
Who are Pylon's investors?
Pylon's investors include Andreessen Horowitz, Bain Capital Ventures, Y Combinator.
Answers are derived from the roster record shown on this page — filing status, last round and confirmed marks. Where the record is silent, the answer says so rather than guessing.
Pylon is reinventing B2B customer support for technical SaaS companies that talk to enterprise customers in shared Slack channels. The platform unifies Slack, email, and ticketing under one shared inbox with AI agents on top. Raised $31M Series B co-led by a16z and Bain Capital Ventures in August 2025; total funding $51M with 750+ customers.

Company Profile

CEO
Marty Kausas
Founded
2022
HQ
San Francisco, CA
Employees
~80
Total Raised
$51M
Growth
750+ customers, fast Series B growth
Last Round
Series B — $31M (Aug 2025) · Lead: Andreessen Horowitz / Bain Capital Ventures
IPO Status
private

Fundraising Status

Series B · $31M · 1y ago
privateTotal raised $51M

Secondary Market

Implied price / share
$14.43
Open interest
1
Secondary price return by period
Secondary market period returns3-month+44.3%6-month+44.3%1-year+44.3%All-time+44.3%
Implied per-share price from private secondary transactions, as of Jun 2026. This is a point estimate, not a quote — the feed carries no bid, ask or spread, and a secondary print is evidence of what someone paid on that date rather than a live market. Compare across every tracked name →

Latest Funding Round

RoundAmountDateLead InvestorPost-Money
Series B$31MAug 2025Andreessen Horowitz / Bain Capital Ventures—

Talent Signal

Hiring trend
● First snapshot
trend accrues with monthly sweeps
Open roles
21
via ashby
Product-build share
43%
engineering, research, product, design
Trajectory
steady
balanced build + GTM — 43% builders vs 57% go-to-market/G&A — scaling both sides.
Actively hiring with no tracked executive churn.
Open roles by month
Open roles by month21Aug '26
Open roles by function
Open roles by functionEngineering6Sales & GTM6Product2Ops & People2Support1Finance & Strategy1Other1Security1Marketing1
■ product-building   ■ go-to-market / G&A
Product Support EngineerProduct Manager Software Engineer, ProductSoftware Engineer, Infrastructure Software Engineer, SecuritySoftware Engineer, New Grad
Counted from Pylon's live job board as of 2026-08-17; role functions classified from posting titles. Open-role counts are an activity signal, not headcount. Refreshed monthly.

Founders & Key People

Marty KausasRobert EngAdvith Chelikani

Investors

Andreessen Horowitz · Bain Capital Ventures · Y Combinator

Products

  • Pylon shared inbox (Slack + email + tickets)
  • Pylon AI agent
  • Knowledge base
  • Customer portal
  • Macros and automations

Competitors

Zendesk · Intercom · Front · Plain · Catalyst
SaaSCustomer SupportB2BSlack-nativeAI Agents
Private-company numbers are not real-time. Reflects publicly disclosed valuations from press releases, news reports, and tender offers as of 2025-Q3. Refreshed quarterly.