AI-native B2B customer support platform unifying Slack, email, and ticketing for technical accounts
Pylon is reinventing B2B customer support for technical SaaS companies that talk to enterprise customers in shared Slack channels. The platform unifies Slack, email, and ticketing under one shared inbox with AI agents on top. Raised $31M Series B co-led by a16z and Bain Capital Ventures in August 2025; total funding $51M with 750+ customers.
SaaS📍 San Francisco, CAFounded 2022
Current Valuation
Private
as of 2025-Q3
PRIVATE
IPO Outlookprivate
Is Pylon going public?
No. Pylon is private and has not filed to go public. There is no S-1 on file.
What is Pylon's valuation in 2026?
No confirmed valuation is on record for Pylon. The roster shows funding and investors where they are public; it does not estimate a mark.
Has Pylon filed an S-1?
No public S-1 is on file for Pylon.
Who are Pylon's investors?
Pylon's investors include Andreessen Horowitz, Bain Capital Ventures, Y Combinator.
How much has Pylon raised?
Pylon has raised $51M in total, most recently a Series B of $31M in Aug 2025.
Is Pylon publicly traded — can you buy Pylon stock?
No. Pylon is a private company — its shares are not listed on any exchange and there is no ticker. The routes to exposure are pre-IPO secondary marketplaces and funds (accredited investors), employee tender offers when the company runs one, and public companies with read-through exposure. QuantLogix maps every route it can verify for Pylon on its Pre-IPO Access Desk.
Answers are derived from the roster record shown on this page — filing status, last round and confirmed marks. Where the record is silent, the answer says so rather than guessing.
Company Profile
CEO
Marty Kausas
Founded
2022
HQ
San Francisco, CA
Employees
~80
Total Raised
$51M
Growth
750+ customers, fast Series B growth
Last Round
Series B — $31M (Aug 2025) · Lead: Andreessen Horowitz / Bain Capital Ventures
IPO Status
private
Fundraising Status
Series B · $31M · 1y 2mo ago
privateTotal raised $51M
Secondary Market
Implied price / share
$14.43
Open interest
1
Secondary price return by period
Implied per-share price from private secondary transactions, as of Jun 2026. This is a point estimate, not a quote — the feed carries no bid, ask or spread, and a secondary print is evidence of what someone paid on that date rather than a live market. Compare across every tracked name →
Latest Funding Round
Round
Amount
Date
Lead Investor
Post-Money
Series B
$31M
Aug 2025
Andreessen Horowitz / Bain Capital Ventures
—
Talent Signal
Hiring trend
▶ Hiring steady
+5% vs 2026-08
Open roles
22
via ashby
Product-build share
41%
engineering, research, product, design
Trajectory
steady
balanced build + GTM — 41% builders vs 59% go-to-market/G&A — scaling both sides.
Counted from Pylon's live job board as of 2026-09-14; role functions classified from posting titles. Open-role counts are an activity signal, not headcount. Refreshed monthly.
Founders & Key People
Marty KausasRobert EngAdvith Chelikani
Investors
Andreessen Horowitz · Bain Capital Ventures · Y Combinator
Products
Pylon shared inbox (Slack + email + tickets)
Pylon AI agent
Knowledge base
Customer portal
Macros and automations
Competitors
Zendesk · Intercom · Front · Plain · Catalyst
SaaSCustomer SupportB2BSlack-nativeAI Agents
Private-company numbers are not real-time. Reflects publicly disclosed valuations from press releases, news reports, and tender offers as of 2025-Q3. Refreshed quarterly.