Parahelp
AI customer support agent for software companies, end-to-end ticket resolution
AI
📍 San Francisco, CA
Founded 2024
Current Valuation
Private
as of 2025-Q3
PRIVATE
Parahelp is an AI customer-support agent built specifically for technical software companies, capable of resolving complex tickets end-to-end rather than just deflecting to humans. The company emerged from Y Combinator and quickly gained traction with developer-tools and infrastructure customers. In September 2025, Parahelp raised $21.2M total ($3.2M seed + $18M Series A) led by Jack Altman's Alt Capital, with Hidden Capital co-leading the seed.
Company Profile
Growth
Strong YC-stage growth; multiple high-profile software-company deployments
Last Round
Series A — $18M (Sep 2025) · Lead: Jack Altman (Alt Capital)
Founders & Key People
Anker BjerrePatrick Schaufler
Investors
Jack Altman (Alt Capital) · Hidden Capital · Y Combinator
Products
- Parahelp AI Agent (autonomous ticket resolution)
- Multi-step workflow agents for technical support
- Integration suite (Zendesk, Intercom, Front, custom)
Competitors
Intercom Fin AI · Decagon · Sierra · Maven AGI · Ada
AI AgentsCustomer SupportB2B SaaSYCVertical AI
Private-company numbers are not real-time. Reflects publicly disclosed valuations from press releases, news reports, and tender offers as of 2025-Q3. Refreshed quarterly.