AI customer support agent for software companies, end-to-end ticket resolution
Parahelp is an AI customer-support agent built specifically for technical software companies, capable of resolving complex tickets end-to-end rather than just deflecting to humans. The company emerged from Y Combinator and quickly gained traction with developer-tools and infrastructure customers. In September 2025, Parahelp raised $21.2M total ($3.2M seed + $18M Series A) led by Jack Altman's Alt Capital, with Hidden Capital co-leading the seed.
AI📍 San Francisco, CAFounded 2024
Current Valuation
Private
as of 2025-Q3
PRIVATE
IPO Outlookprivate
Is Parahelp going public?
No. Parahelp is private and has not filed to go public. There is no S-1 on file.
What is Parahelp's valuation in 2026?
No confirmed valuation is on record for Parahelp. The roster shows funding and investors where they are public; it does not estimate a mark.
Has Parahelp filed an S-1?
No public S-1 is on file for Parahelp.
Who are Parahelp's investors?
Parahelp's investors include Jack Altman (Alt Capital), Hidden Capital, Y Combinator.
How much has Parahelp raised?
Parahelp has raised $21.2M in total, most recently a Series A of $18M in Sep 2025.
Is Parahelp publicly traded — can you buy Parahelp stock?
No. Parahelp is a private company — its shares are not listed on any exchange and there is no ticker. The routes to exposure are pre-IPO secondary marketplaces and funds (accredited investors), employee tender offers when the company runs one, and public companies with read-through exposure. QuantLogix maps every route it can verify for Parahelp on its Pre-IPO Access Desk.
Answers are derived from the roster record shown on this page — filing status, last round and confirmed marks. Where the record is silent, the answer says so rather than guessing.
Series A — $18M (Sep 2025) · Lead: Jack Altman (Alt Capital)
IPO Status
private
Fundraising Status
Series A · $18M · 1y 1mo ago
privateTotal raised $21.2M
Latest Funding Round
Round
Amount
Date
Lead Investor
Post-Money
Series A
$18M
Sep 2025
Jack Altman (Alt Capital)
—
Vertical Intelligence — AI / ML
No verified Hugging Face organization found for Parahelp — no attributable open-model footprint. Closed-weights labs are common; this is a distribution signal, not a capability judgment.
Checked huggingface.co as of 2026-10-05. Re-checked weekly.
Talent Signal
No public careers page or job board could be found for Parahelp as of 2026-09-14. That itself is a datapoint: no open external hiring surface.
Checked the company site and major hosted job boards. Re-checked monthly.
Founders & Key People
Anker BjerrePatrick Schaufler
Investors
Jack Altman (Alt Capital) · Hidden Capital · Y Combinator
Products
Parahelp AI Agent (autonomous ticket resolution)
Multi-step workflow agents for technical support
Integration suite (Zendesk, Intercom, Front, custom)
Competitors
Intercom Fin AI · Decagon · Sierra · Maven AGI · Ada
AI AgentsCustomer SupportB2B SaaSYCVertical AI
Private-company numbers are not real-time. Reflects publicly disclosed valuations from press releases, news reports, and tender offers as of 2025-Q3. Refreshed quarterly.