Conversational intelligence and AI coaching platform for contact centers, analyzing 100% of customer calls
Observe.AI provides conversational intelligence and AI coaching for contact-center agents, analyzing the entirety of customer-agent conversations and surfacing coaching opportunities. Last raised a $125M Series C in 2022 from SoftBank Vision Fund 2; reported ~$44M ARR in 2024 per Latka. The company has aggressively pushed into GenAI-powered agents but competes with well-funded Cresta and incumbents.
AI📍 San Francisco, CAFounded 2017
Current Valuation
Private
as of 2022-Q2
PRIVATE
IPO Outlookprivate
Is Observe.AI going public?
No. Observe.AI is private and has not filed to go public. There is no S-1 on file.
What is Observe.AI's valuation in 2026?
No confirmed valuation is on record for Observe.AI. The roster shows funding and investors where they are public; it does not estimate a mark.
Has Observe.AI filed an S-1?
No public S-1 is on file for Observe.AI.
Who are Observe.AI's investors?
Observe.AI's investors include SoftBank Vision Fund 2, Menlo Ventures, Scale Venture Partners, Emergent Ventures.
How much has Observe.AI raised?
Observe.AI has raised $214M in total, most recently a Series C of $125M in Apr 2022.
Is Observe.AI publicly traded — can you buy Observe.AI stock?
No. Observe.AI is a private company — its shares are not listed on any exchange and there is no ticker. The routes to exposure are pre-IPO secondary marketplaces and funds (accredited investors), employee tender offers when the company runs one, and public companies with read-through exposure. QuantLogix maps every route it can verify for Observe.AI on its Pre-IPO Access Desk.
Answers are derived from the roster record shown on this page — filing status, last round and confirmed marks. Where the record is silent, the answer says so rather than guessing.
Company Profile
CEO
Swapnil Jain
Founded
2017
HQ
San Francisco, CA
Employees
~400
Total Raised
$214M
Est. Revenue
$44M (2024-FY)
Growth
+47% YoY (per Latka)
Last Round
Series C — $125M (Apr 2022) · Lead: SoftBank Vision Fund 2
IPO Status
private
Fundraising Status
Series C · $125M · 4y 6mo ago
privateTotal raised $214M
Secondary Market
Implied price / share
$3.17
Last round price / share
$7.82
vs last round
-59.5%
Open interest
2
Last round price vs secondary price
Secondary price return by period
Implied per-share price from private secondary transactions, as of Jun 2026. This is a point estimate, not a quote — the feed carries no bid, ask or spread, and a secondary print is evidence of what someone paid on that date rather than a live market. Compare across every tracked name →
Latest Funding Round
Round
Amount
Date
Lead Investor
Post-Money
Series C
$125M
Apr 2022
SoftBank Vision Fund 2
—
Vertical Intelligence — AI / ML
No verified Hugging Face organization found for Observe.AI — no attributable open-model footprint. Closed-weights labs are common; this is a distribution signal, not a capability judgment.
Checked huggingface.co as of 2026-10-05. Re-checked weekly.
Talent Signal
Hiring trend
▼ Hiring downtrend
-11% vs 2026-08
Open roles
17
via greenhouse
Product-build share
59%
engineering, research, product, design
Trajectory
tightening
product-led hiring — 59% of open roles build product; the rest are go-to-market and G&A.
Open roles trending down; no tracked executive churn.
Counted from Observe.AI's live job board as of 2026-09-14; role functions classified from posting titles. Open-role counts are an activity signal, not headcount. Refreshed monthly.
Private-company numbers are not real-time. Reflects publicly disclosed valuations from press releases, news reports, and tender offers as of 2022-Q2. Refreshed quarterly.