Conversational intelligence and AI coaching platform for contact centers, analyzing 100% of customer calls
AI📍 San Francisco, CAFounded 2017
Current Valuation
Private
as of 2022-Q2
PRIVATE
IPO Outlookprivate
Is Observe.AI going public?
No. Observe.AI is private and has not filed to go public. There is no S-1 on file.
What is Observe.AI's valuation in 2026?
No confirmed valuation is on record for Observe.AI. The roster shows funding and investors where they are public; it does not estimate a mark.
Has Observe.AI filed an S-1?
No public S-1 is on file for Observe.AI.
Who are Observe.AI's investors?
Observe.AI's investors include SoftBank Vision Fund 2, Menlo Ventures, Scale Venture Partners, Emergent Ventures.
Answers are derived from the roster record shown on this page — filing status, last round and confirmed marks. Where the record is silent, the answer says so rather than guessing.
Observe.AI provides conversational intelligence and AI coaching for contact-center agents, analyzing the entirety of customer-agent conversations and surfacing coaching opportunities. Last raised a $125M Series C in 2022 from SoftBank Vision Fund 2; reported ~$44M ARR in 2024 per Latka. The company has aggressively pushed into GenAI-powered agents but competes with well-funded Cresta and incumbents.
Company Profile
CEO
Swapnil Jain
Founded
2017
HQ
San Francisco, CA
Employees
~400
Total Raised
$214M
Est. Revenue
$44M (2024-FY)
Growth
+47% YoY (per Latka)
Last Round
Series C — $125M (Apr 2022) · Lead: SoftBank Vision Fund 2
IPO Status
private
Fundraising Status
Series C · $125M · 4y 4mo ago
privateTotal raised $214M
Secondary Market
Implied price / share
$3.17
Last round price / share
$7.82
vs last round
-59.5%
Open interest
2
Last round price vs secondary price
Secondary price return by period
Implied per-share price from private secondary transactions, as of Jun 2026. This is a point estimate, not a quote — the feed carries no bid, ask or spread, and a secondary print is evidence of what someone paid on that date rather than a live market. Compare across every tracked name →
Latest Funding Round
Round
Amount
Date
Lead Investor
Post-Money
Series C
$125M
Apr 2022
SoftBank Vision Fund 2
—
Vertical Intelligence — AI / ML
No verified Hugging Face organization found for Observe.AI — no attributable open-model footprint. Closed-weights labs are common; this is a distribution signal, not a capability judgment.
Checked huggingface.co as of 2026-08-20. Re-checked weekly.
Talent Signal
Hiring trend
▲ Hiring uptrend
47% of roles posted in last 30d
Open roles
19
via greenhouse
Product-build share
47%
engineering, research, product, design
Trajectory
expanding
product-led hiring — 47% of open roles build product; the rest are go-to-market and G&A.
No tracked executive churn; open roles trending up.
Open roles by month
Open roles by function
■ product-building ■ go-to-market / G&A
AI Agent EngineerAI Agent Engineer, Client FacingAI Agent Engineer, Client FacingAI Agent Experience DesignerSenior Machine Learning Engineer - NLPSoftware Development Engineer III - Backend
Counted from Observe.AI's live job board as of 2026-08-17; role functions classified from posting titles. Open-role counts are an activity signal, not headcount. Refreshed monthly.
Private-company numbers are not real-time. Reflects publicly disclosed valuations from press releases, news reports, and tender offers as of 2022-Q2. Refreshed quarterly.