Netomi
Agentic AI platform for customer experience that automates and resolves customer interactions across chat, email, voice, and messaging channels
AI
📍 San Mateo, CA
Founded 2015
Current Valuation
Private
as of 2026-Q2
PRIVATE
Netomi is an enterprise agentic AI platform for customer service that automates and resolves interactions across chat, email, voice, SMS, social, and in-app channels through a single AI layer. The model-agnostic platform supports OpenAI, Anthropic, Google, Meta, Mistral, and Nvidia models and holds SOC 2 Type II, HIPAA, ISO 27001, GDPR, and PCI DSS certifications. In April 2026 the company closed a $110M Series C led by Accenture Ventures, bringing total funding to more than $160M and embedding Netomi into Accenture's CX transformation engagements as both a distribution and implementation channel into Fortune 500 accounts.
Company Profile
Growth
Series C at $110M closed Apr 2026
Last Round
Series C — $110M (Apr 2026) · Lead: Accenture Ventures
Founders & Key People
Puneet Mehta
Investors
Accenture Ventures · Adobe Ventures · WndrCo · Silver Lake Waterman · NAVER Ventures · Metis Strategy · Fin Capital · Eldridge · Index Ventures · Salesforce Ventures · Y Combinator
Products
- Netomi Autopilot (autonomous customer service AI)
- Netomi Co-Pilot (agent assist for Salesforce, Genesys, NICE, ServiceNow, Amazon Connect)
- Agentic Studio (no-code control layer for CX teams)
Competitors
Zendesk · Salesforce Agentforce · Ada · Sierra · Decagon · Intercom Fin
AICustomer SupportAgentic AIEnterprise SaaSAccenture-backed
Private-company numbers are not real-time. Reflects publicly disclosed valuations from press releases, news reports, and tender offers as of 2026-Q2. Refreshed quarterly.